Comprehensive guide to the Vend backend.

Comprehensive guide to the Vend backend.

This is a section by section guide to the backend of Vend. It starts with each button at the top and explores all of the tabs within those sections. Here you should find a strong understanding of the functions in the backend of this product. Looking for a Quick-start guide to Vend?  Click here to find the 10 easy steps that will have your Vend up and running in no time. 

 

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Where do I go to login to the backend of VEND?

For exact information, please see the emails sent to you during your initial installation of the product.  When you initially installed the product, you installed it at a URL in a folder.  It probably looked something like this: mywebsite.com/vend-proofing (unless you changed the folder name on the end).  If this is the case, then the admin location should look something like this: mywebsite.com/vend-proofing/?admin (just add the /?admin to the end of the URL). 

 

 

 

1. Dashboard

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System Info Tab

  • This will provide you with information about your server.

Toolbox tab

  • Create System Storage Backup File: This will zip up a folder of structure and orders for you to download.  It will not backup images. (your host provider should be doing this)

  • View PHP Info Sheet: This will allow you to see your server's PHP information.

  • Preview Site Without Flash: This is meant to show you approximately what your non-flash version will look like (ie: mobile).

  • Turn flash Back on: This will allow you to turn your flash version back on in your browser. Not everyone is seeing the site like this.

  • Submit Sitemap to search engines: This alerts the 4 major search engines (Google, Ask, Bing, Yahoo) about your site quicker than finding it on their own.

Change Password tab

  • This will allow you to change your password.

Change Username Tab

  • This will allow you to change your username.

Release Notes Tab

  • This will show you which version you are currently running and allow you to see all of the release notes for the product.

  • Update Now!: This button will allow you to start the update process with your product key auto filled. However, you will still need your FTP information.

  • Send us a Suggestion: We always want to hear your thoughts. Please feel free to send us any suggestions that you might have to improve this product.

File Library

  • This will contain your site's assets like logo. Backgrounds, etc. It does not contain page assets.

 

 

2. Orders

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Recent orders tab

  • The list: this is your list of recent orders. If you click on any one order, you will have the following options at the bottom of the panel.

    • Delete: this will delete that order.

    • Email User: this will allow you to email this user.

    • View invoice: this will allow you to view this client's online invoice.

    • View Output: this will allow you to view the details of the order.

    • View Payment Log: this will allow you to view the payment log.

  • Search: This will allow you to enter information to search for a specific order.

  • Export data as CSV: This organizes all of the data, so it can be copied and used in other formats.

Statistics and reporting tab

  • The Graph: Enter the dates and check the boxes for the information you are looking to chart.

    • Cart Total: this is the total of the shopping cart before discounts, taxes, shipping, and handling.

    • Discounts: this shows the total discounts that were used. You will see this as a negative number, because it was money reduced from the total.

    • Shipping: this is the total shipping charges.

    • Handling: this is the total handling charges.

    • Tax/GST/VAT: this is the total tax applied to the orders. The GST and VAT tax applies to non US photographers.

    • Gross Sales: this is the total amount charged for an order.

    • Net Profit: this is the Gross profit minus discounts, taxes, shipping, and handling.

  • Bottom left box: this shows you the numerical values associated with each category on the chart.

  • Bottom Right box: this shows the tax collected for the geographic regions that you specified.

 

 

3. Sets

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All Sets Panel

  • New Button: allows you to create a new set. You must enter a Name of the set (ie: Smith, Jones, etc) and determine if you want this set to be a Single or Multiple category session.

  • Once you create a set, it will appear in a list form under this panel.

Settings tab

  • Password: Set up a password for this set (optional)

  • Expires On Date: Set the expiration date you would like the set to expire on. (expiration will not delete anything. Simply denies access.)

The following settings are options that effect the left panel in the VEND interface. You can determine if you want comments, cropping, etc.

  • Print Group: Select from a print group that you have already set up. Many of our photographers set up different print prices for different types of clients like weddings, portraits, babies, etc.

  • Paper group: Select from a paper group that you have already set up. Many of our photographers set up different print prices for different types of clients like weddings, portraits, babies, etc.

  • Modifier Group: Select from a modifier group that you have already set up. Many of our photographers set up different print prices for different types of clients like weddings, portraits, babies, etc.

  • Enable Quantity Selection: If you select “True”, the client will be able to determine the the quantity for each photo. For example, they will be able to select “2” 8x10 of a specific photo.

  • Enable Color Options: If you select “True”, the client will have the ability to select if a photo is color, b&w, or sepia.

  • Enable Cropping tool: If you select “True”, the client will be able to drab a box, fit to the dimensions of the format (ie: 8x10), to show you how they might want that image cropped.

  • Enable Comments: If you select “True”, the client will be able to add comments to any photo that they select.

  • Use Global Soundtrack: You have the option to upload one set of MP3 files to the “Globals” tab and use them for every client set. If you want to use those files, then select “True”. If you select “False”, you can upload music for this specific set in the “Tracks” tab.

  • Include on gallery wall: If you want this set to be included on the login gallery wall, then select “True”. The gallery wall must be turned on- See the “Pages” tab section. If you select “False”, the set will not appear on the login gallery wall.

  • Gallery Wall Image: If you included your set on the gallery Wall, uploading an image will make it much easier to find. Please crop a image no taller than 150 pixels.

  • Contact list: You can add comma separated email addresses of your clients that belong to this set. You will be able to send them information from the “output” tab by selecting the “include Contact List” under the “Bulk Email” option.

  • Pin to the top of gallery wall: Select “True” if you want this set to be added to the top of the gallery wall. Selecting “False” will put it last on the list.

Images tab in Basic mode (in Advanced mode this will become the Zip File tab)

  • Upload: this will allow you to upload images into this set.

  • Sort: The sort window will allow you to move images around into a new order. You can hold the “Shift” button and select multiple images so move at one time. You also have buttons that will allow you to sort the images from “A-Z, “Z-A” and “Random”.

  • Delete: If you “check” the small box next to an image, it will highlight that image. If you click the “Delete” button, it will delete all highlighted images.

Tracks tab

  • Upload: this will allow you to upload MP3 files into this set. Make sure you adjust the “Global” options in the “Settings” tab.

  • Delete: If you “check” the small box next to an MP3 file, it will highlight that file. If you click the “Delete” button, it will delete all highlighted files.

  • Arrows: If you “check” the small box next to an MP3 file, it will highlight that file. If you click the arrows, it will allow you to move one file up or down at a time.

Discounts tab

  • This tab will allow you to set up a discount code for this specific set. You also have the ability to set up discount codes that will work for all clients in the “Globals” section.

Sessions tab

  • This will allow you to see which of your clients have logged into their set as we;; as how many images they have in their cart as well as the number of favorites that are selected. You have the ability to:

  • Delete a Session: this removes someone sessions completely.
  • Assume User's session: this allows you to login and see the progress the user has made in their session.

  • Email the user directly: this will allow you to contact the user via email.

  • Export as favorites: this allows you to export the data to use outside of vend.

Output tab

  • Output is a quick way to send information/link to your specific clients or the general population. The output tab will allow you to...

  • Direct link: find a direct link to a set. This link should eliminate the need for a set ID and get the client directly into the set. Hint: they will still have to enter a password (if setup) and an email address.

  • Twitter & Facebook: send a link directly to your facebook or twitter account so your social networking groups can view it. Hint: you can change the message in the "Language" tab.

  • Bulk email: send a group of people associated with the set a message and link.

 

 

4. Pages

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Contact tab

  • Title: This is the title of this window (ie: “contact us”).

  • Description: Write something about contacting you like hours of operation, address, phone number, etc.

  • Your Website URL (http://...): In the first field, you can add your website address. In the second field, add how the link should read.

  • Your Phone: type your phone number

  • Your Physical Address: this is for your mailing address

  • Your Email: In the first field, add your email address. In the second field is what they will see when receiving an email from this system (ie: from your name or company name).

  • Server Email: You can leave this blank unless you have a Yahoo email address. If you have a Yahoo email, they will give you an additional Server email address to put in the first field.

Splash tab

This will set up your login settings for your clients.

  • Title: This is the title of the window that first appears before they select their set (ie: “Welcome”).

  • Description: This text is directly under the title.

  • Splash Page view: Select either a Gallery Wall or gallery ID Login. The gallery Wall displays the sets by set names and picture. The ID login provides a field for them to enter their set ID (found next to the set name in the backend).

  • Auto Hide Expired Sets bool: If you select “True” this will auto hide any expired sets on the Gallery Wall.

  • Hide image counts: if you selected the Gallery Wall, you have the option to reveal the number of images in each set by selecting “False” or hide them by selecting “True”.

 

 

5. Setup

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Settings tab

  • Site name: This is important for SEO. To be geeky about it, creates the the text for the H1 tag. You can use your name, your company name, or a keyword that is important to you. Please only use one important keyword or search term...don't over due it.

  • Browser title: This is what will be seen at the top of the browser. Leave the {PAGE_NAME} as is and add a “-” and the title of the site. (ie: {PAGE_NAME}- Intothedarkroom) The {PAGE_NAME} will be replaced with the page name that they are on.

  • Meta Tag Description: Write a 250 character paragraph describing what this site is for. Do not add a bunch of spam words. Write it as if your clients are going to read it.

  • Meta Tag Keywords: Comma separate your keywords (ie: Carlsbad photographer,Jay Reilly,etc)

  • Footer Link Text: choose from the dropdown how you want the link to read.

  • Site Footer text: Add your copyright information here. (ie: © 2010 ITDR | intothedarkroom | all rights reserved)

  • Invoice Footer text: Add your copyright information here. (ie: © 2010 ITDR | intothedarkroom | all rights reserved)

  • Google Analytics User Agent: When you set up your google Analytics account, they give you a UA code. Just put this code in this field. It looks like this: UA-XXXXXXX-X.

  • Resampling Quality: Server Side resampling will reduce the file size (by percentage) of your images making them easier on the user's bandwidth. However, we do suggest that when you are in Photoshop, you adjust the quality of your images to make them the optimum size for reduced bandwidth. Turn the percentage of of the server side re-sampling up or down to increase or reduce the size of the files.

  • Use Image Magick Library-  this will only work if your server has this option.  This will improve the re-sampling quality of your image.

           (hint: you can find out if your server has this option by going to your vend dashboard and checking the system info)

  • Allow Black & White Tone: This will provide the user with this tone option for images. Remember, you must mark this as “True” in each set to determine if a client has color options. See the “Sets”/”Settings” options.

  • Allow Sepia Tone: This will provide the user with this tone option for images. Remember, you must mark this as “True” in each set to determine if a client has color options. See the “Sets”/”Settings” options.

  • Show Image Wall Tooltips: If you select “True”, this will reveal the name of each file on roll over when the user is browsing the big wall of images.

  • Your local Timezone: you can set this to your local time the expiration of galleries will go off this setting.

Design tab

  • Dialog logo: this logo will appear on all windows such as the login window, welcome window, contact window, etc.

  • Dialog Corner radius: If you set the number to “0”, there will be no rounding on the corner. The higher the number, the more rounding corner.

  • Dialog Stroke Width: This number determines how wide the outter stroke on the dialog windows will be. The higher the number, the thicker the stroke.

  • Navigation logo: this logo appears at the bottom left side of the tool bar.

  • Embed Font Glyphs: This should be set to “True” if your language has special characters that must be used.

  • Font Style: Choose from Sans Serif or Serif.

  • Background Gradient Top Color: Select the top color for the background. If you want the background to be all one color, make sure the gradient bottom color is the same.

  • Background Gradient Bottom Color: Select the bottom color for the background. This will create a gradient blend from top to bottom. If you want the background to be all one color, make sure the gradient top color is the same.

  • Background Asset: You can upload an image here to display as your background. This image should be cropped around 1600x1200 pixels.

  • Background mode: If you uploaded an image as the background, decide how you want it to display.

  • Stroke Color: the stroke color is the color of the stroke around the Images, the dialog window boxes and around the navigation boarders.

  • Application Background color: This is the background color behind the dialog windows.

  • Form background Colors: this is the color of the form fields, and the favorite buttons.

  • Foreground Color: this is the color of the icons on the navigation bar and the favorites icons.

  • Favorites highlight Color: This is the highlight color for the image selected.

  • Video Player Skin: If you play any video in the slideshow, you can select the skin or design of the player.

  • Suppress Contact icon In navigation Bar: Decide if you want the Contact icon to show up in the navigation bar. If you would like to hide it, select “True”.

  • Invoice Logo: This is a print resolution logo for the invoices.

  • Dialog logo position: Select the location in the the window that you would like the logo placed.

  • Navigation logo link: You can make your navigation logo link to your website or any URL you desire. First, enter the URL with the http://, then decide if you want the link to open in a new or the same browser.

Watermarking tab

  • Use Watermarking Image: If you select “True” this will turn watermarking on. If you select “False” watermarking will be turned off.

  • Watermarking Image: Upload an image you would like to use for your watermark. We recommend a one color logo saved as a transparent PNG.

  • Watermark X Offset: This helps you determine the horizontal position of the watermark. 0 will move the mark left, 100 will move the mark right.

  • Watermark Y Offset: This helps you determine the vertical position of the watermark. 0 will move the mark up, 100 will move the mark down.

  • Watermark Opacity: You can control the opacity of the watermark with the numerical number.

  • Draw Crosshairs: if you select “True”, a one pixel “X” will be drawn over the image serving as a protective watermark.

  • Crosshairs Color: The color of the watermark lines can be determined by the color picker.

  • Crosshairs Opacity: You can control the opacity of the watermark with the numerical number.

Ordering tab

  • Order Email Inbox: In the first field, enter your email address where you would like to receive order information. In the second field enter your name or your company name.

  • Default Country: Select the country you operate your business from.

  • Default Currency: Select the type of currency you company does business in.

  • Allow International Purchases: If you select “true”, you will allow clients from other countries to purchase images.

  • Allow offline Payments: If you select “True”. You are allowing clients to pay you outside of the system (ie: over the phone, mail in check, etc)

  • Allow Paypal standard payments: If you select “True”, you are allowing people to pay you through their Paypal account.

  • Enable Credit Card Payment: If you select “True”, you are allowing people to pay via credit cards.

  • Force Browser SSL: If you are going to accept credit card payments securely, your server must have an SSL certificate, and you must have this turned on. This will not allow credit card payments to process if the SSL certificate is not available.

  • Calculate and Display Shipping: This will calculate and display the shipping costs.

  • Calculate and display Sales Tax: This will calculate and display sales tax for each order.

  • Allow local Pickup: This will allow clients to pick up their order locally and not pay for shipping.

  • Allow Discount Codes: if you select “True”. This will allow your clients to use discount codes that you set up.

  • Shipping Flat Fee: You can set a numerical value to use a flat shipping fee.

  • Handling Flat Fee: You can set a numerical value to use as a flat handling fee.

  • International Handling Fee: you can set a numerical value to use as a flat handling fee for international purchases.

  • Cart Minimum Value: An order will have to be equal or more than this dollar amount before it can be processed. This discourage small orders form being processed.

  • Cart Minimum Count: An order will have a specific amount of images in this order before it can be processed. This discourage small orders form being processed.

  • Shipping Flat Rate: you can set a flat percentage of the total as the rate for shipping. The bigger the order, the more they pay for shipping.

  • Shipping is Taxable: Some geographic locations require you to tax shipping.

  • Handling is Taxable: Some geographic locations require you to tax handling.

  • Default US State: This allows you to set the state that your business is located for tax purposes.

  • Default Canadian Province: this allows you to select the province that your business is located in.

  • Prices Include Tax/GST/VAT: This allows you to include the tax in the price and not as a line item. (Popular in Europe)

Payment Options tab

  • Paypal standard email: This is the email that is associated with your Paypal account.

  • Paypal API Username: When you use Paypal as your payment gateway for processing credit cards, they will provide you with a API username.

  • Paypal API Password: When you use Paypal as your payment gateway for processing credit cards, they will provide you with a API password.

  • Paypal API Signature: When you use Paypal as your payment gateway for processing credit cards, they will provide you with a API Signature.

  • Active Merchant Gateway: Use the drop down to determine which gateway you would like to use for processing creditcards.

  • Authorize.net login: When you use Authorize.net as your payment gateway for processing credit cards, they will provide you with a login.

  • Authorize.net Transaction key: When you use Authorize.net as your payment gateway for processing credit cards, they will provide you with a transaction key.

           note: if you have an Authorize.net emulator this will work as well.

 

 

Tax Representation Panel

  • This panel allows you to set up the tax percentages for each geographic region that you are liable for collecting sales tax.

 

 

6. Pricing

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Prints

  • Prints allow you to set up groups of formats and prices that are associated with that format. The groups are normally segmented so that they can be applied to a client set. Many of our clients have a group for weddings, portraits, babies, etc.

Papers

  • Papers allow you to set up groups of paper types (glossy, matte, etc) and prices. The groups are normally segmented so that they can be applied to a client set. Many of our clients have a group for weddings, portraits, babies, etc.

Modifiers

  • Modifiers allow you to add groups of miscellaneous fees to any item. (ie: retouch an image $5)  Modifiers are an Advanced feature.  If you would like some general information to get you started click here.

 

 

7. Globals

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Global discounts tab

  • Global discounts allow you to set up discount codes that can be used by everyone. Some of your options are as follows:

    • Discount code: Make sure you name it something unique.

    • Type: Select “Percentage of total” if you want to discount the entire order by a percentage. Select “Subtract exact amount” if you want to give them a flat amount off the order.

    • The value pertains to either the percentage (if you selected Percentage of total) or the exact dollar amount (if you selected subtract exact amount)

    • Maximum Uses: You can cap the number of times a discount code can be used. If you leave it at “0:, the code can be used with no limit.

    • Cart Minimum: You can set the cart minimum to a dollar amount before the discount code can be applied. For example: if you spend $100 you can use a 25% off code.

    • Assign an expiration date: You cn set the expiration date of the discount code.

Global Soundtrack tab

The global soundtrack is an MP3 list that can be used for every set as a default set of songs.

  • Upload: this will allow you to upload MP3 files to this list.

  • Delete: If you “check” the small box next to an MP3 file, it will highlight that file. If you click the “Delete” button, it will delete all highlighted files.

  • Arrows: If you “check” the small box next to an MP3 file, it will highlight that file. If you click the arrows, it will allow you to move one file up or down at a time.

Soundtrack Settings tab

  • Enable: this will allow your songs to be played.

  • Volume: You can increase the number to increase the volume. (Hint: 50 is a good number)

  • Loop: Decide if you want the song list to loop when done playing.

 

 

8. Language

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All of the text for all of the buttons can be changed in the Language tab. This is completely optional if you choose to do this.

 

9. Logout

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This will log you out of the backend.



 

 

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